Within this sector include two types of accommodation: campsites and hotels, the first being those most committed to high-tech solutions for communication and surveillance. The need to provide new customer services is shared by the requirement in the quality of equipment to add, at a reasonable cost.
They highlight the projects where the WiFi service is presented as a critical and increasingly important to extend tourist stays. It should also be noted that some of them, as an additional service require the presence of surveillance cameras to help them in daily management. Here the reactive and corrective maintenance of the equipment is important for the proper functioning of the system, increasing the life of the investment and most importantly "give good customer service".
Over 10 years of such projects permit us to affirm that they are partners closer and work together in the same direction, implying the necessary resources to customer service.